Emailing Log Files

Emailing Log Files

This article describes how to email diagnostic information to Inzant Support if requested.

  1. To Email Log files to Support touch the 'Utilities' icon in the top right of the Home Screen.



  1. Touch 'Send Log Files'.



An email will pop up showing pre-filled information regarding:
  1. User details
  2. OS Version Details
  3. Function you are performing eg adding product on stock count screen
  4. Time of event
  5. Please add as much information as possible to describe the issue you are experiencing.

  1. Press send, The email will come through to the Inzant Support Team.


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