Emailing Log Files
This article describes how to email diagnostic information to Inzant Support if requested.
- To Email Log files to Support touch the 'Utilities' icon in the top right of the Home Screen.
- Touch 'Send Log Files'.
An email will pop up showing pre-filled information regarding:
- User details
- OS Version Details
- Function you are performing eg adding product on stock count screen
- Time of event
- Please add as much information as possible to describe the issue you are experiencing.
- Press send, The email will come through to the Inzant Support Team.
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