Sending the EDI Client Log files to Support
Select the TXT icon in the EDI client header section (top right of screen).
This will open the EDI Client's log files to notepad. Please save this to your computer (i.e. your desktop or my documents) and then attach to an email or support ticket.
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Emailing Log Files
This article describes how to email diagnostic information to Inzant Support if requested. To Email Log files to Support touch the 'Utilities' icon in the top right of the Home Screen. Touch 'Send Log Files'. An email will pop up showing pre-filled ...
Sending Log Files
Sending Log Files Go to the SYNC STATUS page Touch on the EMAIL LOG FILES button An email will pop briefly outline the problem you are experiencing including: Retailer details Function you are performing eg adding product on stock count screen ...
Adjusting your Log Level
This is a quick guide showing you how to adjust your log levels settings for Inzant. On the iPad home screen touch 'Settings'. Down the left side of the screen select 'Inzant Sales Plus'. On the right side of the screen under Support select 'Log ...
Emailing Log Files
This article describes how to email diagnostic information to Inzant Support if requested. To Email Log files to Support touch the 'Utilities' icon Touch 'Send Log Files'. This will open the device Mail App with the information and log files ...
Share Log Files
The Inzant Support team may request you provide log files from your device to assist with solving issues you may experience. If you don't use the Apple Email App, then we allow you to send the files to us by sharing them to another App. To Share Log ...
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If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...
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Watch the linked video as we walk through creating a new pricing rule, set conditions for discounts, select products, choose applicable price lists, and schedule the rule for auto-publishing. Check out the detailed steps and explanations below to ...
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