Login - Forgotten Password Reset

The Inzant Sales Admin interface login screen contains a “Reset Password” option which can be used to help reset forgotten passwords. The reset password option only displays after entering a valid system username. This process works for all Inzant Sales users – irrespective of user type. It will also allow users to reset their password on any device, using any browser.

Please note: this process will only work is the configured username is a valid email address. Clicking on the reset password link will open a popup window which will display the email address the reset code will be sent to, with an option to proceed or cancel.

If you click OK, the system will then send an email to the specified users email containing a link to the password reset screen in Inzant, in addition to a 6 digit code which they will need to enter to successfully reset the password.

The user will also need to enter a new password, and confirm the new password. The password must be at least 8 characters long, contain at least one of each of the below;

• Upper case letter
  
• Lower case letter
  
• Numeral
  
• Symbol
  

Once the three form fields are complete click on the “Save New Password” button. Provided the code is still active and the passwords both match & are secure enough you will be redirected to the login page. Admin or Dual access users will be able to login using the new password.

Please note that device & ScanPack users still cannot login to this interface, however the new password they set will be active for connecting to either the Inzant Sales Plus, Inzant Tradeshow or Inzant ScanPack apps.

• Related Articles

• Password Reset - Mobile Sales Users

  Please note: this process will only work if your currently configured username is a valid email address - and is one that you have access to. If you username is not a valid email address or you dont' have access to it then talk to your Inzant Sales ...

• Management Portal - Reset Password from Management Portal

  To reset a customer’s password from the dashboard, navigate to the contact screen. Find the contact that you would like to reset the password for you can either search in the search box by retailer name or contact name or look for through the more ...

• User Details - Password Reset

  The User Details screen contains a “more options” drop-down menu which allows admin users to prompt password resets for all system users. This process works for all Inzant Sales users, – irrespective of user type. It will also allow users to reset ...

• User Password Management Overview

  Customer (contact) website passwords are not visible to any Inzant users, only the contacts themselves know their password - this is designed to protect the users private data. With regard password management, there is the potential for an Inzant ...

• User Details - Adding a User

  To add a new user, you must first ensure you have enough free licenses. Navigate to the Subscription screen and if required, increase your license count to the required new level. Here is a guide on increasing your subscription level - Increasing ...

• Popular Articles

• Home Screen and Navigating the System

  The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...

• Setting a Retailer to have Website access from the Management Portal

  To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...

• Inzant Website CMS User Manual

  The latest version (currently version 1.4) of the CMS User Manual is attached, which you can download and use as required.

• Creating Hyperlinks

  There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...

• Initialising & Resyncing the Inzant Sales App

  If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...

• Recent Articles

• Adding a Favourites List to a Retailer

  In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...

• Accessing and Managing Favourites Lists

  In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...

• Creating Bespoke Favorites Lists for a Contact

  In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...

• Changing the Order of Favorites Lists

  In this video, I will show you how to easily change the order of your favorites list on both the website and the iPad. By simply dragging and dropping, you can customize the order to your preference. No action is required from you, this is just a ...

• How to Create and Manage Favourites List on iPhone

  In this video, I will show you how to create and manage a favourites list on your iPhone. You can access, edit, and add items to your favourites list directly from the iPhone app. I will guide you through the steps of adding a favourites list, adding ...