Login - Forgotten Password Reset

Login - Forgotten Password Reset

The Inzant Sales Admin interface login screen contains a “Reset Password” option which can be used to help reset forgotten passwords. The reset password option only displays after entering a valid system username. This process works for all Inzant Sales users – irrespective of user type. It will also allow users to reset their password on any device, using any browser.


Please note: this process will only work is the configured username is a valid email address. Clicking on the reset password link will open a popup window which will display the email address the reset code will be sent to, with an option to proceed or cancel.


If you click OK, the system will then send an email to the specified users email containing a link to the password reset screen in Inzant, in addition to a 6 digit code which they will need to enter to successfully reset the password.


The user will also need to enter a new password, and confirm the new password. The password must be at least 8 characters long, contain at least one of each of the below;
  • Upper case letter
  • Lower case letter
  • Numeral
  • Symbol
Once the three form fields are complete click on the “Save New Password” button. Provided the code is still active and the passwords both match & are secure enough you will be redirected to the login page. Admin or Dual access users will be able to login using the new password.


Please note that device & ScanPack users still cannot login to this interface, however the new password they set will be active for connecting to either the Inzant Sales Plus, Inzant Tradeshow or Inzant ScanPack apps.

    • Related Articles

    • Password Reset - Mobile Sales Users

      Please note: this process will only work if your currently configured username is a valid email address - and is one that you have access to. If you username is not a valid email address or you dont' have access to it then talk to your Inzant Sales ...
    • User Details - Password Reset

      The User Details screen contains a “more options” drop-down menu which allows admin users to prompt password resets for all system users. This process works for all Inzant Sales users, – irrespective of user type. It will also allow users to reset ...
    • User Password Management Overview

      Customer (contact) website passwords are not visible to any Inzant users, only the contacts themselves know their password - this is designed to protect the users private data. With regard password management, there is the potential for an Inzant ...
    • User Details - Adding a User

      To add a new user, you must first ensure you have enough free licenses. Navigate to the Subscription screen and if required, increase your license count to the required new level. Here is a guide on increasing your subscription level - Increasing ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Retailer in question. This involves clicking the ...
    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Retailer in question. This involves clicking the ...
    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...
    • Initialising & Resyncing the Inzant Sales App

      If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...
    • Shutting down Apps running in the background

      If you are noticing your iPad starting to run very slowly and Inzant starting to crash then your iPad may have all its resources being used by other applications running in the background. We'd recommend periodically closing all apps running in the ...
    • Recent Articles

    • Settings - KPI Data Source

      KPOI Data Source settings allow you to change the information shown in the Home Screen Sales Panel. Touch the Utilities Icon Touch Settings  To Change the Data Source Touch Sales KPI Data Source If you have selected a Fiscal Year data source, you can ...
    • Settings - Fixed Products per Row

      Fixed Products per Row mode give you the option to set the number of products per row to be fixed when a device is rotated. Touch the Utilities Icon Touch Settings  Touch Fixed Products per Row Select the option you prefer, this can be changed any ...
    • Settings - Show Bulk Discounts

      Show Bulk Discounts mode give you the option to allow bulk discounts to be applied on the Order Review screen. Touch the Utilities Icon Touch Settings  Touch Show Bulk Discounts Select the option you prefer, this can be changed any time. Once you ...
    • Video Guide - Subscription Management

      Your Inzant Sales Subscription screen allows you to manage the total number of active User Licenses. The configured number of User Licenses is what calculates the total subscription cost each month. The Subscription screen allows you to modify the ...
    • Video Guide - Order Types Explained

      This video covers the work flow from iPad to ERP and what each stage of an order is named. ​​