Sending Log Files

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• Sending the EDI Client Log files to Support

  Select the TXT icon in the EDI client header section (top right of screen). This will open the EDI Client's log files to notepad. Please save this to your computer (i.e. your desktop or my documents) and then attach to an email or support ticket.

• Emailing Log Files

  This article describes how to email diagnostic information to Inzant Support if requested. To Email Log files to Support touch the 'Utilities' icon in the top right of the Home Screen. Touch 'Send Log Files'. An email will pop up showing pre-filled ...

• Adjusting your Log Level

  This is a quick guide showing you how to adjust your log levels settings for Inzant.  On the iPad home screen touch 'Settings'. Down the left side of the screen select 'Inzant Sales Plus'. On the right side of the screen under Support select 'Log ...

• Share Log Files

  The Inzant Support team may request you provide log files from your device to assist with solving issues you may experience. If you don't use the Apple Email App, then we allow you to send the files to us by sharing them to another App. To Share Log ...

• Emailing Log Files

  This article describes how to email diagnostic information to Inzant Support if requested. To Email Log files to Support touch the 'Utilities' icon ​ Touch 'Send Log Files'. This will open the device Mail App with the information and log files ...

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• Creating a Retailer

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• Setting a Retailer to have Website access from the Management Portal

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