Submitting A Goods Return Order

Submitting A Goods Return Order

This is a Quick Guide On Submitting a Goods Return Order on the iPad.

  1. Log onto the Inzant Sales Plus App and select the Retailer. Tap the Interactions Icon in the top right of the screen. You will see a dropdown box, Tap 'New Return' to Start. adding items.

  1. To start your Goods Return Order. Tap the 'Add Items' Icon Highlighted.



  1. To search products click the search bar on the left column of the screen. Using the list you can see what has been previously ordered. Tap the Quantity box next to each product, and the Numeric Keypad will appear, select and press 'Done'.  After you have selected all the Products and amounts for the Goods Return, tap the 'Order Tick' Icon highlighted.


  1. Now you will be able to view your Goods Return Review, Tap the 'Cloud" Icon at the top of the page to submit your order.


  1. To Complete your transaction, Tap the interaction Icon highlighted, then Tap 'Complete and Upload'.



    • Related Articles

    • Checking Order History for a retailer

      To view Order history of a retailer go to the specific retailer and touch the "Orders" icon.The "Order History" screen shows previous orders, quotes, pending orders, and goods returns for as far back as your system is configured for. Most systems are ...
    • Order Status Modes Explained

      This guide will explain how to access and edit the different order modes. Changing Order Status Modes Note: You may only edit orders that have not been submitted. You CAN NOT edit the 'Ordered' status.  On the Order Summary page touch 'Edit Order' to ...
    • Order Summary Screen Overview

      This article outlines how to use the Order History screen to submit quotes, return orders, and place quotes. Online Help The help link will provide you with access to our knowledge base with the articles filtered by relevance. The Order Summary ...
    • Video Guide - Order Types Explained

      This video covers the work flow from iPad to ERP and what each stage of an order is named. ​​
    • Order Modes - Add Items Explained

      This article coves the Add Items modes of ordering in the Inzant Sales App. It is important to note that every Inzant Sales System can be customised to provide a different experience. Your company may have the ordering views setup differently to our ...
    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Retailer in question. This involves clicking the ...
    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...
    • Initialising & Resyncing the Inzant Sales App

      If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...
    • Shutting down Apps running in the background

      If you are noticing your iPad starting to run very slowly and Inzant starting to crash then your iPad may have all its resources being used by other applications running in the background. We'd recommend periodically closing all apps running in the ...
    • Recent Articles

    • Settings - KPI Data Source

      KPOI Data Source settings allow you to change the information shown in the Home Screen Sales Panel. Touch the Utilities Icon Touch Settings  To Change the Data Source Touch Sales KPI Data Source If you have selected a Fiscal Year data source, you can ...
    • Settings - Fixed Products per Row

      Fixed Products per Row mode give you the option to set the number of products per row to be fixed when a device is rotated. Touch the Utilities Icon Touch Settings  Touch Fixed Products per Row Select the option you prefer, this can be changed any ...
    • Settings - Show Bulk Discounts

      Show Bulk Discounts mode give you the option to allow bulk discounts to be applied on the Order Review screen. Touch the Utilities Icon Touch Settings  Touch Show Bulk Discounts Select the option you prefer, this can be changed any time. Once you ...
    • Video Guide - Subscription Management

      Your Inzant Sales Subscription screen allows you to manage the total number of active User Licenses. The configured number of User Licenses is what calculates the total subscription cost each month. The Subscription screen allows you to modify the ...
    • Video Guide - Order Types Explained

      This video covers the work flow from iPad to ERP and what each stage of an order is named. ​​