User Details - Reactivating or Deactivating a User
To deactivate or reactivate a User in the Inzant Sales Admin interface, you’ll need to navigate to the User Details screen. You can do this by opening the User Search screen (the “Users” link in the Sidebar), then clicking the Edit icon in the User Search Table for the user you want to reset the password for.
Deactivating Users
Once on the User Details screen you’ll be able to click the red “Deactivate” action button in the top right of the screen. This will close the screen and return you to the User Search screen where the user will no longer be visible in the simple search.
If you are not reassigning the license then remember to open the subscription screen and reduce your license count to avoid paying for the unused license.
Reactivating Users
To reactivate a user, you must first ensure you have enough free licenses. Navigate to the Subscription screen and if required, increase your license count to the required new level.
Once you have confirmed there are enough licenses, on the User Search screen click on the “More Filters” button to open the advanced search. In the advanced search, click on the user status dropdown filter, select “Inactive Users”, then click Search. This will reload the results table with only inactive users displayed. Click on the Edit icon to open the User Details screen.
Once on the User Details screen you’ll be able to click the green “Reactivate” action button in the top right of the screen. This will close the screen and return you to the User Search screen, where the user will now be visible in the simple search.
Related Articles
Reactivating a Retailer (Un-Void)
Reactivating retailers in Inzant Sales is only possible from the Management Portal so you will need Admin user privileges to be able to login and perform edits of this nature. Once logged in, navigate to the Retailer Search screen Click Retailers in ...Making a Retailer Inactive (Void)
Voiding retailers in Inzant Sales is only possible from the Management Portal so you will need Admin user privileges to be able to login and perform edits of this nature. Once logged in, navigate to the Retailer Search screen Click Retailers in the ...User Details - Overview
The User Details screen allows you to add, edit and delete system users. Clicking the Edit button on the User Search screen (in the "Actions" column) will open the User Details screen for that User. The User Details screen contains the below ...User Details - Password Reset
The User Details screen contains a “more options” drop-down menu which allows admin users to prompt password resets for all system users. This process works for all Inzant Sales users, – irrespective of user type. It will also allow users to reset ...User Details - Reassigning System Owner
The User Details screen contains a “more options” drop-down menu which allows the current system owner user to reassign the System Owner property to a different user. The system owner will only be able to transfer this to other Admin or Dual Access ...
Popular Articles
Home Screen and Navigating the System
The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...Editing a Retailer
This article describes the process of editing a retailer. More detailed information on retailer information can be found at the following article (Retailer Detail Screen) To Edit a Retailer touch 'Retailers' on the left of the Home Screen. Touch the ...Order History Search Screen
The Order History Screen allows you to review history and report on ordering processes. This article describes how to use the Order History screen. Online Help The help link will provide you with online access to our knowledge base with the articles ...Quick Guide Reporting - Customer Website Access Status
To get a list of your existing Retailers & Contacts with the state of their website access you can run a simple report from the Management Portal Reporting Module Click on Reporting in the Side Bar Menu to see the available reports. Click the Website ...Master and Variation Products
Inzant Sales supports Master and Variation products. these products appear in the App slightly different to normal products. This article describes how Master and variation products are displayed in the App. When viewing product lists, on the Product ...
Recent Articles
End to End Video Guide on Using Smart Catalogues
We've put together a pretty comprehensive video on using Smart Catalogues here, which covers the salesperson user experience (and how to edit that if you wish), how to create the PDF, and then how to create the smart catalogue in Inzant Sales. If you ...Management Portal - Adding a Pricing Rule Walk Through Video
Watch the linked video as we walk through creating a new pricing rule, set conditions for discounts, select products, choose applicable price lists, and schedule the rule for auto-publishing. Check out the detailed steps and explanations below to ...Performing a Hard Reset on an iPad
Adding a Favourites List to a Retailer
In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...Accessing and Managing Favourites Lists
In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...