Visit Inzant Support

Visit Inzant Support

This option provides a link to our online support system. It provides access to the product knowledge base, support ticketing system and also allows you to start a chat session with our support team.

  1. To Access the Support Portal, touch the Utilities icon.

  1. Touch Visit Inzant Support


Our interactive Support Center will then be displayed.
From here you can:
  1. Open and view the knowledge base articles, by touching the Knowledge Base panel
  2. Open the ticketing system, to raise a new ticket, by touching Submit Ticket
  3. Open a chat session with out support team, by touching the Chat Icon (bottom centre of screen)

    • Related Articles

    • Visit Inzant Support

      This option provides a link to our online support system. It provides access to the product knowledge base, support ticketing system and also allows you to start a chat session with our support team. To access the Support portal, touch the Utilities ...

    • Video Guide - Inzant Sales iPad - Managing Visit cycle period

      In this video on call cycle and scheduling, I will show you haw to pre-set the visit cycle period for a customer/retailer. This will then automatically suggest a date for your next call saving time. Please see links below for more information and ...

    • Sending the EDI Client Log files to Support

      Select the TXT icon in the EDI client header section (top right of screen). This will open the EDI Client's log files to notepad. Please save this to your computer (i.e. your desktop or my documents) and then attach to an email or support ticket.

    • Inzant Sales iPad - Retailers

      Click the link below to watch a playlist of the retailer functions on the Inzant Sales iPad. https://youtube.com/playlist?list=PLpk7RKJTyAWBBrXQ0nmKysDwrjfqPfUnF Including the following topics 1. Providing retailer contacts website access 2. Adding a ...

    • Video Guide - Inzant Sales iPad - Call Cycle and Scheduling Feature Overview

      n this video on call cycle and scheduling, I will show you haw to pre-set the visit cycle period for a customer/retailer. This will then automatically suggest a date for your next call saving time. Please see links below for more information and ...

    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...

    • Creating a Retailer

      This article provides a short walk-through tutorial on the steps required when creating a new Retailer Using the Inzant Sales app. To Create a New Retailer touch 'Retailers' on the left of the screen. You will now be able to view a list of previously ...

    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...

    • Inzant Website CMS User Manual

      The latest version (currently version 1.4) of the CMS User Manual is attached, which you can download and use as required.

    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...

    • Recent Articles

    • Management Portal - Adding a Pricing Rule Walk Through Video

      Watch the linked video as we walk through creating a new pricing rule, set conditions for discounts, select products, choose applicable price lists, and schedule the rule for auto-publishing. Check out the detailed steps and explanations below to ...

    • Performing a Hard Reset on an iPad

    • Adding a Favourites List to a Retailer

      In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...

    • Accessing and Managing Favourites Lists

      In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...

    • Creating Bespoke Favorites Lists for a Contact

      In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...