Visit Inzant Support

Visit Inzant Support

This option provides a link to our online support system. It provides access to the product knowledge base, support ticketing system and also allows you to start a chat session with our support team.

  1. To Access the Support Portal, touch the Utilities icon.

  1. Touch Visit Inzant Support


Our interactive Support Center will then be displayed.
From here you can:
  1. Open and view the knowledge base articles, by touching the Knowledge Base panel
  2. Open the ticketing system, to raise a new ticket, by touching Submit Ticket
  3. Open a chat session with out support team, by touching the Chat Icon (bottom centre of screen)

    • Related Articles

    • Visit Inzant Support

      This option provides a link to our online support system. It provides access to the product knowledge base, support ticketing system and also allows you to start a chat session with our support team. To access the Support portal, touch the Utilities ...

    • Video Guide - Inzant Sales iPad - Managing Visit cycle period

      In this video on call cycle and scheduling, I will show you haw to pre-set the visit cycle period for a customer/retailer. This will then automatically suggest a date for your next call saving time. Please see links below for more information and ...

    • Sending the EDI Client Log files to Support

      Select the TXT icon in the EDI client header section (top right of screen). This will open the EDI Client's log files to notepad. Please save this to your computer (i.e. your desktop or my documents) and then attach to an email or support ticket.

    • Inzant Sales iPad - Retailers

      Click the link below to watch a playlist of the retailer functions on the Inzant Sales iPad. https://youtube.com/playlist?list=PLpk7RKJTyAWBBrXQ0nmKysDwrjfqPfUnF Including the following topics 1. Providing retailer contacts website access 2. Adding a ...

    • Video Guide - Inzant Sales iPad - Call Cycle and Scheduling Feature Overview

      n this video on call cycle and scheduling, I will show you haw to pre-set the visit cycle period for a customer/retailer. This will then automatically suggest a date for your next call saving time. Please see links below for more information and ...

    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...

    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...

    • Inzant Website CMS User Manual

      The latest version (currently version 1.4) of the CMS User Manual is attached, which you can download and use as required.

    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...

    • Initialising & Resyncing the Inzant Sales App

      If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...

    • Recent Articles

    • Adding a Favourites List to a Retailer

      In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...

    • Accessing and Managing Favourites Lists

      In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...

    • Creating Bespoke Favorites Lists for a Contact

      In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...

    • Changing the Order of Favorites Lists

      In this video, I will show you how to easily change the order of your favorites list on both the website and the iPad. By simply dragging and dropping, you can customize the order to your preference. No action is required from you, this is just a ...

    • How to Create and Manage Favourites List on iPhone

      In this video, I will show you how to create and manage a favourites list on your iPhone. You can access, edit, and add items to your favourites list directly from the iPhone app. I will guide you through the steps of adding a favourites list, adding ...