Knowledge Base Inzant Support Articles Inzant Sales / Mobile App Troubleshooting

            Initialising & Resyncing the Inzant Sales App

            If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes are saved and submitted before proceeding.

            1. Start the Inzant Sales App

            2. Touch on the Sync Status menu item in the Information area

            3. Touch the Initialise Database button and confirm the operation on the popover

            4. Touch the Sync icon to resync the data to your App.

            After the Sync has completed, the database will be restored with all customers, products and history. Note that this could be a long sync, so please ensure your device is on Wi-Fi and is charging (to preserve battery life and your data plan).

            Updated: 25 Oct 2018 10:30 AM
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