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            Login - Forgotten Password Reset

            The Inzant Sales Admin interface login screen contains a “Reset Password” option which can be used to help reset forgotten passwords. The reset password option only displays after entering a valid system username. This process works for all Inzant Sales users – irrespective of user type. It will also allow users to reset their password on any device, using any browser.

            Please note: this process will only work is the configured username is a valid email address. Clicking on the reset password link will open a popup window which will display the email address the reset code will be sent to, with an option to proceed or cancel.

            If you click OK, the system will then send an email to the specified users email containing a link to the password reset screen in Inzant, in addition to a 6 digit code which they will need to enter to successfully reset the password.

            The user will also need to enter a new password, and confirm the new password. The password must be at least 8 characters long, contain at least one of each of the below;
            • Upper case letter
            • Lower case letter
            • Numeral
            • Symbol
            Once the three form fields are complete click on the “Save New Password” button. Provided the code is still active and the passwords both match & are secure enough you will be redirected to the login page. Admin or Dual access users will be able to login using the new password.

            Please note that device & ScanPack users still cannot login to this interface, however the new password they set will be active for connecting to either the Inzant Sales Plus, Inzant Tradeshow or Inzant ScanPack apps.

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