Quick Guide - Resubmitting a Purchase Order

Quick Guide - Resubmitting a Purchase Order

When a Purchase Order in Inzant Sales goes into the "OnHold" state it will require manual intervention to progress. This means you will need to login to the Inzant Sales Web Client, find the order and manually submit it again. 
  • If your Purchase Orders are normally emailed to you this process should resend the email containing the Purchase Order. 
  • If your Purchase Orders are normally automatically imported into your Accounts/ERP system resubmitting the order should attempt to reinsert the order into your ERP/Accounts system.
  • If your Purchase Orders are normally synced into your accounts package via the EDI Client this process will make the purchase orders ready to sync using the EDI Client.

Finding the Order to Confirm

  1. Login to your Inzant Sales admin system
  2. Click on the "Orders" sidebar menu option, and click on "Purchase Orders"

  1. Search for the Purchase Order using the search bar (you can search using the retailer name or the purchase order number). Alternatively you can use the "Quick Filters" in the header, and select "Purchase orders on hold" to quickly get to a list of all the On Hold orders. Click the Pencil icon to open the Details screen.

  1. Once open click on the Actions button, then click "Resubmit Order" to resubmit the purchase order.


Once the Purchase Order is resubmitted it will attempt to export itself again via the appropriate export method (ie via email or via an integration).

If resubmitting an order via an integration method, if the order drops into the "OnHold" state quickly don't be alarmed, that is a common state used whilst the order is processed. If the order doesn't drop back onto "Confirmed" after a minute or two then you might want to investigate further.
    • Related Articles

    • Quick Guide - Creating an Order using the Management Portal

      This is a Quick Guide on Creating a New Order using the Inzant Sales Management Portal  Starting your Order-Open the Dashboard, Select a Retailer to Start a new Order. Next navigate to the Retailer Details screen. From a selected retailers detail ...
    • Quick Guide - Confirming a Purchase Order

      To Confirm a Purchase Order you will need to login to the Inzant Sales backend system, find the order & manually confirm the order. If your purchase orders are normally emailed to you, then you can confirm a purchase order at any time by simply ...
    • Management Portal - Orders

      The Management Portal play list includes the following topics; 1.Order Screen views 2.Using Advanced Searches 3.Order types Explained 4.Veiwing and editing an order 5. Taking an order 6. Managing web carts ...
    • Quick Guide - Viewing Order Delivery Details

       This is a Quick Guide to Viewing Order Delivery Details- ​ After logging on to the Inzant Sales Web Client click the “Purchase/Credit Order” icon.  Click the 'Purchase/Credit order'  Widget to open the full Purchase  details screen. Once on the ...
    • Troubleshooting - MYOB AR Purchase Order "OnHold" Reasons

      Inzant strongly recommends having error logging emails turned on, so that if either a Retailer or Purchase Order transfer into MYOB fails you get notified immediately. Here is a guide on enabling and configuring logging emails. If a Purchase Order ...
    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...
    • Inzant Website CMS User Manual

      The latest version (currently version 1.4) of the CMS User Manual is attached, which you can download and use as required.
    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...
    • Initialising & Resyncing the Inzant Sales App

      If you need to reload your database the process is quite straight forward. Please be mindful that performing the below process will erase ALL information within Inzant Sales on the device, so please check and make sure all incomplete orders or quotes ...
    • Recent Articles

    • Adding a Favourites List to a Retailer

      In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...
    • Accessing and Managing Favourites Lists

      In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...
    • Creating Bespoke Favorites Lists for a Contact

      In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...
    • Changing the Order of Favorites Lists

      In this video, I will show you how to easily change the order of your favorites list on both the website and the iPad. By simply dragging and dropping, you can customize the order to your preference. No action is required from you, this is just a ...
    • How to Create and Manage Favourites List on iPhone

      In this video, I will show you how to create and manage a favourites list on your iPhone. You can access, edit, and add items to your favourites list directly from the iPhone app. I will guide you through the steps of adding a favourites list, adding ...