New Inzant Sales Contact Management

Adding or Editing Retailer Contacts in the Management Portal

This guide provides information on adding and editing Contacts for Retailers in the Inzant Sales management Portal. 

If you are looking for information on assigning a contact Website access, please see the dedicated guide below

To Add or Edit a Contact on a Retailer you need to first load the Retailer Detail screen
  1. You can open the Retailer Detail screen from the Retailer Search screen using the edit button


Once on the Retailer Detail screen
  1. Select the Contacts tab
Once on the Contacts tab you will see a list of all current contacts.
  1. To view or edit an existing Contact click the Edit button (pencil)
  2. To Add a new Contact Click the Add Button


This will display the Retailer Contacts details screen. This screen contains a number of Tabbed panes in the bottom section of the screen.
The default Pane on screen load if the General tab.
  1. Clicking on the Tab headings will change to that pane (details below).


  1. You can add or edit the information in the fields on the different tabs
Once all information is entered,
  1. Click the Update Button.
This will update the details for the Retailer Contact and return you to the retailer screen.
The Retailer screen knows there was an update and will now have the Save buttons visible.
  1. You need to Save the Retailer to complete the operation.
  2. If you do not want to save the change, click the cancel button
There are some data fields that must be completed to be able to save a contact. If you have missed any a prompt will highlight the missing data.
  1. Once you have entered the missing data you can Update again


The information Tabs Available are:

General
The general tab includes basic information about the Contact


Address
The Address information includes both street (delivery) and Postal Address field. There is a copy button to copy form one to the other and also from the Retailers address details


Social
The social tab contains links to the contacts social media presence.
Note: If you will be using MailChimp or similar services to build mail lists we recommend ensuring the Receive Marketing Emails option is on so it will be included in the system reports
 

Website
The Website Tab allows you to manage access and details to enable the contact to access the B2B website.
To provide website access a User Name and Email Address is required as well as checking the boxes "Has Web Access" and "Reset Password on Save" selected.






    • Related Articles

    • Adding & Editing Retailers using the Management Portal

      This guide provides information on Adding & Editing Retailers in the Inzant Sales Management Portal.  Adding a Retailer Retailers Can be added to two ways. From the Actions Menu in the Top Menu Bar  or Using the New Retailer button on the Retailer ...
    • Adding or Editing Retailer Contacts

      Within Inzant Sales Retailers represent the customers you will be visiting and selling to, and Contacts represent the people you interact with whilst dealing with the Retailer. Contacts are stored and managed on the Retailers screen, under the ...
    • Management Portal - Contacts Screen

      A new screen has been added called contacts.  Contacts is located under retailers in the menu on the left-hand side of the screen to open contacts simply click on the word contacts, this will open the screen and give you your basic contact ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...
    • Retailer Contact Type Overview

      Overview Retailer Contact Type enable you to classify your Retailer Contacts into distinct types for easier contact filtering. This field is highly visible on the mobile sales app so can be a valuable bit of information to start using in Inzant ...
    • Popular Articles

    • Home Screen and Navigating the System

      The Home Screen The home screen is the start up screen for the App. It contains links to all the other major screens and provides some KPI information and access to your schedule. In this article we will discuss all the links so you can navigate ...
    • Creating a Retailer

      This article provides a short walk-through tutorial on the steps required when creating a new Retailer Using the Inzant Sales app. To Create a New Retailer touch 'Retailers' on the left of the screen. You will now be able to view a list of previously ...
    • Setting a Retailer to have Website access from the Management Portal

      To enable customers access to the B2B Portal or Website, you need to allow the Contact on a Retailer to have access. After logging into the Inzant Sales Management Portal you'll need to navigate to the Contact or Retailer in question. Finding a ...
    • Inzant Website CMS User Manual

      The latest version (currently version 1.4) of the CMS User Manual is attached, which you can download and use as required.
    • Creating Hyperlinks

      There are two main areas within the CMS that hyperlinks can be created; In a specific content zone provided by a widget. In the CK Editor content entry zone. Both zones offer the same 3 basic link types, Internal URLs, External URLs and Mailto ...
    • Recent Articles

    • Management Portal - Adding a Pricing Rule Walk Through Video

      Watch the linked video as we walk through creating a new pricing rule, set conditions for discounts, select products, choose applicable price lists, and schedule the rule for auto-publishing. Check out the detailed steps and explanations below to ...
    • Performing a Hard Reset on an iPad

    • Adding a Favourites List to a Retailer

      In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...
    • Accessing and Managing Favourites Lists

      In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...
    • Creating Bespoke Favorites Lists for a Contact

      In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...