Utilities
Share Log Files
The Inzant Support team may request you provide log files from your device to assist with solving issues you may experience. If you don't use the Apple Email App, then we allow you to send the files to us by sharing them to another App. To Share Log ...
Visit Inzant Support
This option provides a link to our online support system. It provides access to the product knowledge base, support ticketing system and also allows you to start a chat session with our support team. To access the Support portal, touch the Utilities ...
Database Task - Clear and Reload the Database
If you need to Clear and Reload the Database the process is quite straight forward. Usually you will only need to do this process on Inzant Support staff instruction. Touch the 'Utilities' icon in the top of Home Screen. Touch 'Database Tasks' in ...
Database Tasks - Initialising the Media
Initialising the Media Touch the 'Utilities' cog in the top of Home Screen. Touch 'Database Tasks' in the drop down list. Touch 'Clear and reload Media file' . You will need to confirm this operation. On confirming the operation, the App will ...
Open the Management Portal
The Management portal can be accessed by selected Inzant Users however your office will need to give you access to use this feature. To open the Management Portal touch the 'Utilities' icon in the top right of the Home Screen. Navigate down to 'Open ...
Shutdown App
This article describes how to shutdown the App if requested by Inzant Support. To Shutdown Inzant touch the 'Utilities' icon in the top right of the Home Screen. In the drop down menu touch 'Shutdown App'. Please Note a confirmation is required. You ...
Emailing Log Files
This article describes how to email diagnostic information to Inzant Support if requested. To Email Log files to Support touch the 'Utilities' icon in the top right of the Home Screen. Touch 'Send Log Files'. An email will pop up showing pre-filled ...
Manually connecting to a system
This guide describes how to manually connect (or reconnect) to an Inzant subscriber system. Connecting to a systemTo connect to a system you will need your Username, Password and Subscriber code this can be obtained from your office management staff. ...
Multiple Connection or Agent Mode
This article explains how to change the set the App to allow connections to multiple Inzant subscribers and how to change between the systems. To allow multiple company Inzant Sales system on you iPad first touch on utilities icon in the top right on ...
Deleting A System
This article describes how to remove the iPad App from a subscribed system. To delete a system off your iPad touch the Utilities icon in top left corner. Touch on the Delete this System field in the menu. A warning will pop up. This is here to stop ...
Starting a Manual Sync
The manual sync function can be found in Utilities highlighted below in the top left corner of the app. Touch on the Utilities icon to open the menu. Touch in the Sync Now field and a sync will start. The sync will look like this; Once the essential ...
Recent Articles
Adding a Favourites List to a Retailer
In this video, I will show you how to add a favourites list to a retailer. I will guide you through the steps, including selecting the retailer, navigating to the favourites section, and adding a list. I will also explain how to choose the contact ...
Accessing and Managing Favourites Lists
In this video, I will show you how to access and manage your favourites lists on our platform. I will guide you through the steps to access your favourites list, apply filters, and view specific categories. Additionally, I will demonstrate how to add ...
Creating Bespoke Favorites Lists for a Contact
In this video, I will show you how to create a bespoke favorites list for a specific contact. Sometimes, certain contacts may have unique preferences, and it's important to cater to their needs. I will guide you through the process of selecting the ...
Changing the Order of Favorites Lists
In this video, I will show you how to easily change the order of your favorites list on both the website and the iPad. By simply dragging and dropping, you can customize the order to your preference. No action is required from you, this is just a ...
How to Create and Manage Favourites List on iPhone
In this video, I will show you how to create and manage a favourites list on your iPhone. You can access, edit, and add items to your favourites list directly from the iPhone app. I will guide you through the steps of adding a favourites list, adding ...